In order to handle various service request, please email me with your request. Please allow 30 minutes before your call will be handle. If you have low priority request or questions, please send e-mail to info@911servicecall.com




Before you dispatch your issues please follow few steps to help the issues.

- If PC having a problems shut down the computer for at least 30sec. to 1min.

- If the printer is not working, unplug the power out of the printer and leave it off for 30sec. to 1min.

- If printer has external print server, unplug the power and leave it off for 30sec. to 1min. Print server has network cable then unplug as well.

- If Internet or networking is not working properly, check with others if the problem is the same. Problem still there then try to power cyle the router buy unpluging the power for 30sec. to 1min.

- If wireless networking is not working or not sure if you are on right network, right click on wireless icon by the taskbar and click on "view all available network".

- If network share drive is not working correctly, check under "My Computer" and see if those network share drives shows any error.

- If computer is locked up and having a hard time shutting down, press the power button for @10sec. or untill computer will shutdown. Or just unplug the power cable.

- Don't let anyone work your computer just because they can fix it for you. Recent article shows that "Geek Squad" from Best Buy repair services has poor workmanship! Read the article and learn when you make a bad decisions. Article published on July 31st, 2006.

- Ready for Windows Vista Upgrade? Make sure you have valid Windows XP/2000 operating systems. Read the article on about Windows Vista Upgrade. Article published on Jan.28th, 2007


- Do you know if your computer is ready for VISTA?


Windows Vista Home Basic
Recommended system requirements
• 1 GHz 32-bit (x86) or 64-bit (x64) processor
• 512 MB of system memory
• 20 GB hard drive with at least 15 GB of available space
• Support for DirectX 9 graphics and 32 MB of graphics memory
• DVD-ROM drive
• Audio Output
• Internet access (fees may apply)
Windows Vista Home Premium
Recommended system requirements
• 1 GHz 32-bit (x86) or 64-bit (x64) processor
• 1 GB of system memory
• 40 GB hard drive with at least 15 GB of available space
• Support for DirectX 9 graphics with:
• WDDM Driver
• 128 MB of graphics memory (minimum)
• Pixel Shader 2.0 in hardware
• 32 bits per pixel
• DVD-ROM drive
• Audio Output
• Internet access (fees may apply)
Windows Vista Ultimate
Recommended system requirements
• 1 GHz 32-bit (x86) or 64-bit (x64) processor
• 1 GB of system memory
• 40 GB hard drive with at least 15 GB of available space
• Support for DirectX 9 graphics with:
• WDDM Driver
• 128 MB of graphics memory (minimum)
• Pixel Shader 2.0 in hardware
• 32 bits per pixel
• DVD-ROM drive
• Audio Output
• Internet access (fees may apply)
Windows Vista Business
Recommended system requirements
• 1 GHz 32-bit (x86) or 64-bit (x64) processor
• 1 GB of system memory
• 40 GB hard drive with at least 15 GB of available space
• Support for DirectX 9 graphics with:
• WDDM Driver
• 128 MB of graphics memory (minimum)
• Pixel Shader 2.0 in hardware
• 32 bits per pixel
• DVD-ROM drive
• Audio Output
• Internet access (fees may apply)
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